Analisis persepsi masyarakat terhadap pelayanan publik

Jurnal Riset Sains Manajemen

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Field Value
 
Title Analisis persepsi masyarakat terhadap pelayanan publik
Analisis persepsi masyarakat terhadap pelayanan publik
 
Creator Kandong, Pak
 
Description Purposes - The purpose of this study is to analyze public perceptions of public services of local government. This study was conducted at Population and Civil Registration Agency of Subulussalam City.
Methods - This research focused on the process and description of the analysis. In the questionnaire research was distributed to users of public services as many as 35 research respondents. In addition, researchers also conducted interviews with service providers and service users.
Findings - The result of the study showed that the quality of public services in the Population and Civil Registration Agency of Subulussalam City was in good condition.
Keywords - Public perception, public service.
Purposes - The purpose of this study is to analyze public perceptions of public services of local government. This study was conducted at Population and Civil Registration Agency of Subulussalam City.
Methods - This research focused on the process and description of the analysis. In the questionnaire research was distributed to users of public services as many as 35 research respondents. In addition, researchers also conducted interviews with service providers and service users.
Findings - The result of the study showed that the quality of public services in the Population and Civil Registration Agency of Subulussalam City was in good condition.
Keywords - Public perception, public service.
 
Publisher Lembaga Penelitian dan Penulisan Ilmiah AQLI
 
Date 2018-11-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejurnal.id/index.php/jsm/article/view/233
 
Source Jurnal Riset Sains Manajemen; Vol 2 No 4 (2018): JRSM6; 151-160
Jurnal Riset Sains Manajemen; Vol 2 No 4 (2018): JRSM6; 151-160
2597-4726
 
Language eng
 
Relation http://ejurnal.id/index.php/jsm/article/view/233/83
 

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