Reflections on Tourism Actors perception of Spanish Smart Tourism Destinations

Ara: Journal of Tourism Research

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Title Reflections on Tourism Actors perception of Spanish Smart Tourism Destinations
Reflexiones sobre la percepción de los Destinos Turísticos Inteligentes españoles por parte de los actores turísticos
 
Creator González Reverté, Francesc
Díaz Luque, Pablo
Gomis López, Joan
Morales Pérez, Soledad
 
Subject : Smart Tourism Destinations; Delphi; Tourism agents; Barcelona
Destinos Turísticos Inteligentes; Delphi; Actores del turismo; Barcelona
 
Description The aim of this paper is to debate the IT concept from the perception different agents of the tourism sector have about it and to see to what extent there is agreement or disagreement in the definition of the concept itself, its influence on the competitive improvement of destinations and future trends. In short, it intends to analyze the potential, but also to understand the risks and main challenges that the incorporation of IT can cause over current destinations. The work procedure involves asking experts in the tourism sector and in the academic world about the different thematic areas on IT and ITD: the definition of the concept and the welfare of its evolution in the immediate future, the characteristics and components of an ITD system, the role of the technological components in an ITD, the linking of IT with sustainability, the limits and risks of IT display, and the determinants and conditionings that destinations have for the development of IT strategies. The collected information has been obtained from the opinion of around thirty experts, with the purpose of gathering different points of view through the Delphi method: the academic specialists (belonging to national and international universities), those affected (from the case of study of the tourist municipalities of the province of Barcelona) and the facilitators (companies and organizations involved in the use of technologies to promote IT).
El objetivo de este trabajo es debatir el concepto de TI a partir de la percepción que diferentes agentes del sector turístico tienen de él y ver hasta qué punto hay acuerdo o desacuerdo en la definición del propio concepto, su influencia sobre la mejora competitiva de los destinos y las tendencias de futuro. En definitiva, se trata de analizar el potencial, pero también de entender los riesgos y los retos principales que la incorporación del TI puede producir sobre los destinos actuales. El procedimiento de trabajo pasa por preguntar a diferentes expertos del sector turístico y del mundo académico en torno a diferentes ámbitos temáticos sobre el TI y las DTI: la definición del concepto y la previsión de su evolución en un futuro inmediato, las características y componentes de un sistema de DTI, el papel de los componentes tecnológicos en una DTI, la vinculación del TI con la sostenibilidad, los límites y riesgos al despliegue del TI y los determinantes y condicionamientos que tienen los destinos para el desarrollo de estrategias de TI. La información recogida se lha obtenido a partir de la opinión de una treintena de expertos, con el fin de recoger diferentes puntos de vista a través del método Delphi: los especialistas académicos (pertenecientes a universidades nacionales e internacionales), los afectados ( a partir del caso de estudio de los municipios turísticos de la provincia de Barcelona) y los facilitadores (empresas y organismos implicados en el uso de las tecnologías para fomentar el TI).
 
Publisher Universitat de Barcelona
 
Contributor Diputació de Barcelona
Diputació de Barcelona
 
Date 2018-07-31
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artículo revisado por pares
 
Format application/pdf
 
Identifier https://revistes.ub.edu/index.php/ara/article/view/21102
 
Source Ara: Revista de investigación en turismo; Vol. 8, Núm. 1 (2018); 21-35
Ara: Journal of Tourism Research; Vol. 8, Núm. 1 (2018); 21-35
Ara: Revista de Investigación en Turismo; Vol. 8, Núm. 1 (2018); 21-35
2014-4458
 
Language spa
 
Relation https://revistes.ub.edu/index.php/ara/article/view/21102/23957
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Rights Copyright (c) 2018 Francesc González Reverté
http://creativecommons.org/licenses/by-nc-nd/4.0
 

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