Audit Sistem Informasi Menggunakan Cobit 5.0 Domain DSS pada PT Erajaya Swasembada, Tbk

Ultima Infosys

View Publication Info
Field Value
Title Audit Sistem Informasi Menggunakan Cobit 5.0 Domain DSS pada PT Erajaya Swasembada, Tbk
Creator Wella, Wella
Subject Sistem Informasi
Audit, IT Governance, COBIT 5.0, DSS, Capability Model
Description The object of research is PT Erajaya Swasembada, Tbk. The company was founded in 1990, running a business as a distributor of mobile phones, which has outlets in various cities in Indonesia. Studied business processes includes sales, purchasing, finance, and warehouse, ERP (Enterprise Resource Planning). The research was conducting an audit of information technology governance at PT Erajaya Swasembada, Tbk, which is more  focused on users who are involved in the cycle of the company’s Enterprise Resource Planning use. Auditing information technology governance using the COBIT 5.0 framework, focusing on the domain Deliver, Service, and  Support (DSS). The results obtained from this study is any process that exist in the domain Deliver, Service, and Support (DSS) is in level 3  (established process) and 4 (predictable process) capability models. ForDSS01, DSS02 and DSS06 is at level 4, while for the DSS03, DSS04 and DSS05 is at level 3. The company has already implemented the service and support of information technology governance is well proven from their  operational procedures in the provision of services to internal and external,incident handling procedures, and maintenance control of appropriate  business processes. Service and support of information technology remains to be improved in a sustainable manner.
Publisher Fakultas Teknologi Informasi dan Komunikasi, Universitas Multimedia Nusantara
Date 2017-04-07
Type info:eu-repo/semantics/article

Format application/pdf
Source ULTIMA INFOSYS; Vol 7, No 1 (2016): ULTIMA INFOSYS; 38-44
Jurnal Sistem Informasi; Vol 7, No 1 (2016): ULTIMA INFOSYS; 38-44
Language ind
Rights ##submission.copyrightStatement##

Contact Us

The PKP Index is an initiative of the Public Knowledge Project.

For PKP Publishing Services please use the PKP|PS contact form.

For support with PKP software we encourage users to consult our wiki for documentation and search our support forums.

For any other correspondence feel free to contact us using the PKP contact form.

Find Us


Copyright © 2015-2018 Simon Fraser University Library