The Effectiveness of Mediation as an Alternative to Medical Dispute Resolution: A Systematic Review

Strada Jurnal Ilmiah Kesehatan

View Publication Info
Field Value
Title The Effectiveness of Mediation as an Alternative to Medical Dispute Resolution: A Systematic Review
Creator Triana, Wiwin Yuli
Sulistyorini, Sulistyorini
Description Expectations for health services provided by health workers are not always following the expectations of patients and families. This gap often leads to dissatisfaction, leading to health disputes. Dispute resolution can be done through litigation or non-litigation, one of which is through non-litigation which can be used is mediation. A Systematic review is in line with PRISMA guidelines. Four databases were systematically searched (PubMed, Science Direct, Proquest, Springerlink). For quantitative studies describing the effectiveness of mediation using predefined search strategy and any relevant keywords. A total of 10 out of 338 studies were included. Only medical dispute resolution mediation included and only for health worker. The study design used includes a literature review, cross-sectional study, and qualitative study. The average number of participants was more than one thousand overall for every study. Mediation as an alternative dispute resolution provides a solution to open communication between disputing parties.
Publisher Institut Ilmu Kesehatan STRADA Indonesia
Date 2021-05-17
Type info:eu-repo/semantics/article
Format application/pdf
Source STRADA Jurnal Ilmiah Kesehatan; Vol 10 No 1 (2021): STRADA Jurnal Ilmiah Kesehatan; 1051-1056
Language eng

Contact Us

The PKP Index is an initiative of the Public Knowledge Project.

For PKP Publishing Services please use the PKP|PS contact form.

For support with PKP software we encourage users to consult our wiki for documentation and search our support forums.

For any other correspondence feel free to contact us using the PKP contact form.

Find Us


Copyright © 2015-2018 Simon Fraser University Library