Sistem Informasi Loyalty Program di Layanan Penjualan Produk Software pada Bagian Point of Sales PT. XYZ

Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi

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Field Value
 
Title Sistem Informasi Loyalty Program di Layanan Penjualan Produk Software pada Bagian Point of Sales PT. XYZ
 
Creator Suhandono, Erwin
Putra, Agung Trilaksono Suwarto
 
Subject utilization of information technology
customer satisfaction
loyalty program
point of sale
 
Description This research is backed by customer loyalty to the point of sales service tends to decline due to the difficult marketing part of managing customer data manually in accepting and responding to questions related to Web application features and help with how to use them, as more and more customers become difficult to control and track in each issue. The subject in this study is the customer service Manager. Data source is selected using special criteria with the condition of user who experienced directly the event that became the focus of research, able to retell the events that have been experienced, and willing to be a research user who get the conclusion that it needs a system to manage customer data, conduct promotional activities and see the growth of customers online. The data collection techniques in this study use observation methods and library studies. From the results of the research that has been implemented to implement the results of the research into the loyalty program information system in the software product sales service at the point of sales of PT. XYZ in the form of a website to manage customer data by the marketing and Android applications section for customers.
 
Publisher Fakultas Teknik Universitas Pancasila
 
Date 2021-01-31
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier http://journal.univpancasila.ac.id/index.php/asiimetrik/article/view/1647
10.35814/asiimetrik.v3i1.1647
 
Source Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi; Volume 3 Nomor 1 Tahun 2021; 17-28
2716-2923
2655-1861
10.35814/asiimetrik.v3i1
 
Language eng
 
Relation http://journal.univpancasila.ac.id/index.php/asiimetrik/article/view/1647/1111
 
Rights Copyright (c) 2021 Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi
 

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