EFFECT OF WORK ENVIRONMENT AND ORGANIZATIONAL COMMITMENT ON SALES FORCE PERFORMANCE MEDIATED BY CAREER DEVELOPMENT

Akademika Jurnal Teknologi Pendidikan

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Title EFFECT OF WORK ENVIRONMENT AND ORGANIZATIONAL COMMITMENT ON SALES FORCE PERFORMANCE MEDIATED BY CAREER DEVELOPMENT
PENGARUH LINGKUNGAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA SALESFORCE YANG DIMEDIASI OLEH PENGEMBANGAN KARIR
 
Creator Dinni, Nurrul Tiara
Soehari, Tjiptogoro Dinarjo
 
Description This study aims to examine and analyze career development as mediator of work environment and organizational commitment on salesforce performance at PT. Astra International Tbk - Daihatsu Sales Operation Wil. DKI 2. This study uses a quantitative approach with structural equation model or SEM through software named PLS (Partial Least Square) method with the smartPLS program. The population of the study is numbered 344 and sampling using non-probability (purposive sampling) in which employee criteria as Salesforce at PT. Astra International Tbk - Daihatsu Sales Operation Wil. DKI 2 (consists of 20 branches), therefore sample obtained is numbered 185 respondents. The model theory used is showing fit to empirical data. The results of study showed that: (1) work environment has no significant effect on salesforce performance, (2) organizational commitment has a positive and significant on salesforce performance, (3) work environment has a positive and significant on development career, (4) organizational commitment has a positive and significant on development career, (5) career development has a positive and significant on salesforce performance, (6) work environment has a positive and significant on salesforce performance with development career as full mediator, (7) and organizational commitment has a positive and significant on salesforce performance with career development as partial mediator.
 
Penelitian bertujuan untuk menguji dan menganalisis pengaruh pengembangan karir sebagai mediator lingkungan kerja dan komitmen organisasi terhadap kinerja salesforce di PT. Astra International Tbk - Daihatsu Sales Operation Wil. DKI 2. Dengan menggunakan pendekatan kuantitatif dan model persamaan struktural atau (Structural Equation Model) melalui piranti lunak PLS (Partial Least Square) dengan program smartPLS. Adapun populasi penelitian berjumlah 344 orang; pengambilan sampel menggunakan non probability (purposive sampling) dengan syarat karyawan sebagai Salesforce pada PT. Astra International Tbk - Daihatsu Sales Operation Wil. DKI 2 (terdiri dari 20 cabang), sehingga sampel yang diperoleh berjumlah 185 responden. Model teori yang digunakan dinyatakan fit dengan data empiris. Hasil penelitian menunjukkan bahwa: (1) lingkungan kerja berpengaruh tidak signifikan terhadap kinerja salesforce, (2) komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja salesforce, (3) lingkungan kerja berpengaruh positif dan signifikan terhadap pengembangan karir, (4) komitmen organisasi berpengaruh positif dan signifikan terhadap pengembangan karir, (5) pengembangan karir berpengaruh positif dan signifikan terhadap kinerja salesforce, (6) lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja salesforce melalui pengembangan karir sebagai full mediator, (7) dan komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja salesforce melalui pengembangan karir sebagai partial mediator
 
Publisher Akademika : Jurnal Teknologi Pendidikan
 
Date 2020-11-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://uia.e-journal.id/akademika/article/view/1074
10.34005/akademika.v9i02.1074
 
Source Akademika : Jurnal Teknologi Pendidikan; Vol 9 No 02 (2020): Akademika : Jurnal Teknologi Pendidikan; 195-213
Akademika : Jurnal Teknologi Pendidikan; Vol 9 No 02 (2020): Akademika : Jurnal Teknologi Pendidikan; 195-213
2655-9633
2089-4341
10.34005/akademika.v9i02
 
Language eng
 
Relation https://uia.e-journal.id/akademika/article/view/1074/656
 
Rights Copyright (c) 2020 Nurrul Tiara Dinni, Tjiptogoro Dinarjo Soehari
http://creativecommons.org/licenses/by/4.0
 

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