PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KUALITAS PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALEMBANG

Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK)

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Title PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KUALITAS PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALEMBANG
 
Creator Wahyuli, Yofitri Heny
 
Description The purpose of this study was to analyze the effect of employee competencies and employee motivation simultaneously or partially on the quality of services at the Investment and Integrated One Top Service Agency of Palembang city. This study uses a quantitative research approach with census strategies. The study population was 25 civil servants. The data used is cross section data collected using a questionnaire. The data analysis technique used is multiple linear regression with F test and t test. The results showed that employee competency and employee motivation simultaneously had a positive effect on the quality of services; employee competence partially has a positive effect on the quality of services; and employee motivation simultaneously has a positive effect on the quality of services Palembang city.
 
Publisher MAP Program Pascasarjana Universitas Sjakhyakirti
 
Date 2020-09-14
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.pps-unisti.ac.id/index.php/JIASK/article/view/28
10.48093/jiask.v3i1.28
 
Source Journal PPS UNISTI; Vol 3 No 1 (2020): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (September 2020); 17-22
Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK); Vol 3 No 1 (2020): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (September 2020); 17-22
2746-1629
2654-3141
10.48093/jiask.v3i1
 
Language eng
 
Relation http://ejournal.pps-unisti.ac.id/index.php/JIASK/article/view/28/35
 
Rights Copyright (c) 2020 Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK)
http://creativecommons.org/licenses/by-sa/4.0
 

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