MINAT PENGGUNAAN ELEKTRONIK BANKING BANK SWASTA DI YOGYAKARTA

ULTIMA MANAJEMEN

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Field Value
 
Title MINAT PENGGUNAAN ELEKTRONIK BANKING BANK SWASTA DI YOGYAKARTA
MINAT PENGGUNAAN ELEKTRONIK BANKING BANK SWASTA DI YOGYAKARTA
 
Creator Wahyuningsih, Adityas
Surwanti, Arni
Pribadi, Firman
 
Description ABSTRACT
 
Information systems and technology are increasingly developing. These developments have been utilized by banks to facilitate financial transactions by embarrassing innovation and implementing notional transactions, one of which is by implementing electronic banking. Research related to the analysis of factors that influence behavioral intention shows inconsistent results. Research related to the analysis of factors that influence interest and the level of using electronic private banks in Jakarta has never been done. This study aims to determine the factors that influence the interest and level of customer use using electronic banking services at Private Banks in Yogyakarta. The study was conducted with quantitative methods. Sampling is done by using an purposive sampling technique. Data is collected by a survey using a questionnaire. The study was conducted on 100 private bank customers in Yogyakarta who use electronic banking on November 2019. Data were analyzed using SEM-PLS analysis. The results show that effort expectations, perceived service quality, and hedonic motivation have a significant and positive effect on behavioral intention to use e-banking. Behavioral intention to use e-banking has a significant and positive effect on the level of e-banking usage. Performance expectations and social influence have no significant effect on behavioral intention to use e-banking.  Keywords: behavioral intention, elektronic banking, intention to use, level of e-banking usage
 
Publisher Universitas Multimedia Nusantara
 
Date 2020-03-09
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier http://ejournals.umn.ac.id/index.php/manajemen/article/view/1487
10.31937/manajemen.v11i2.1487
 
Source ULTIMA Management; Vol 11 No 2 (2019): Vol 11 No 2 (2019): Ultima Management : Jurnal Ilmu Manajemen; 133-148
Ultima Management : Jurnal Ilmu Manajemen; Vol 11 No 2 (2019): Vol 11 No 2 (2019): Ultima Management : Jurnal Ilmu Manajemen; 133-148
2549-404X
2085-4587
10.31937/manajemen.v11i2
 
Language eng
 
Relation http://ejournals.umn.ac.id/index.php/manajemen/article/view/1487/897
 
Rights Copyright (c) 2020 Ultima Management : Jurnal Ilmu Manajemen
 

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