Studi Eksplorasi Faktor yang Mempengaruhi Keberlanjutan Pemakaian Layanan Mobile Payment

Jurnal Optimasi Sistem Industri

View Publication Info
 
 
Field Value
 
Title Studi Eksplorasi Faktor yang Mempengaruhi Keberlanjutan Pemakaian Layanan Mobile Payment
 
Creator Tan, Alfian
Ariningsih, Paulina Kus
Rikardo, Cherish
 
Subject Teknik Industri; Manajemen Industri
Keberlanjutan pemakaian; mobile payment; faktor pengaruh; studi eksplorasi
 
Description This research explores some potential factors that affect the continuance intention of a mobile payment service. The trend of mobile payment services has been increasing since the last few years. The advancing technology of the internet and smartphone has been a supporting environment for the growth of this method. Many similar mobile payment services are offered in the community which results in a highly competitive business condition. The business owner who has put a high investment in this business will surely want to keep it running and even grow their product. Therefore, some knowledge of factors that can significantly promote the sustained use of their product to customers will be imperative. In this research, some existing models on the general repurchase intention concept and users’ continuance intention will be combined and tested to figure out some influential aspects to continuance intention concept. Seven factors are hypothesized to have direct and indirect effects. Data from 193 respondents are gathered and the results of the tested model shows perceived quality, perceived value, and brand preference subsequently influence the continuance intention. Further analysis is also conducted in this research to explain the relationship between factors as well as analysis of current mobile payment providers.
 
Publisher The Industrial Engineering Department of Engineering Faculty at Universitas Andalas
 
Contributor
 
Date 2020-06-07
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://josi.ft.unand.ac.id/index.php/josi/article/view/426
10.25077/josi.v19.n1.p59-69.2020
 
Source Jurnal Optimasi Sistem Industri; Vol 19, No 1 (2020): Published in June 2020; 59-69
2442-8795
2088-4842
 
Language eng
 
Relation http://josi.ft.unand.ac.id/index.php/josi/article/view/426/221
http://josi.ft.unand.ac.id/index.php/josi/article/downloadSuppFile/426/278
 
Rights Copyright (c) 2020 Alfian Tan, Paulina Kus Ariningsih, Cherish Rikardo
http://creativecommons.org/licenses/by-nc-sa/4.0
 

Contact Us

The PKP Index is an initiative of the Public Knowledge Project.

For PKP Publishing Services please use the PKP|PS contact form.

For support with PKP software we encourage users to consult our wiki for documentation and search our support forums.

For any other correspondence feel free to contact us using the PKP contact form.

Find Us

Twitter

Copyright © 2015-2018 Simon Fraser University Library