The Analysis Knowledge Management System Of Electronic Government South Tangerang Based On Usability Evaluation Using SUMI (Software Usability Measurement Inventory)

Data Science: Journal of Computing and Applied Informatics

View Publication Info
 
 
Field Value
 
Title The Analysis Knowledge Management System Of Electronic Government South Tangerang Based On Usability Evaluation Using SUMI (Software Usability Measurement Inventory)
 
Creator T, Thoyyibah
Muharram, Asep Taufik
 
Subject E-Government, Knowledge Management System Life Cycle, SUMI (Software Usability Measurement Inventory
 
Description E-Government performance in the application of quality management information communication technology is very necessary. A website-based system is also used to improve the quality of services and community participation in development. The context that becomes the material that needs to be examined is public service, the quality of websites managed by the government and user satisfaction so that there is a two-way interaction between the government and the community. The purpose of this study consisted of three stages which were first to determine the role of E-government by utilizing technology to support the development of a reliable information system in South Tangerang Regency. The second is to find out the extent to which the system is used in South Tangerang E-government through Usability Evaluation using SUMI (Software Usability Measurement Inventory). The method used in this study is a method adopted from the Knowledge Management System Life Cycle. The stages of the method are Evaluate Existing Infrastructure, Form The KM Team, Knowledge Capture, Implement the KM system. The results of this study are in the form of usability values on the E-Government website of South Tangerang and usability testing which becomes a benchmark for the success of a system with score scores for 85 effectiveness categories, 81.5
 
Publisher Talenta Publisher
 
Date 2020-02-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://talenta.usu.ac.id/JoCAI/article/view/3203
10.32734/jocai.v4.i1-3203
 
Source Data Science: Journal of Computing and Applied Informatics; Vol. 4 No. 1 (2020): Data Science: Journal of Computing and Applied Informatics (JoCAI); 47-58
2580-829X
2580-6769
 
Language eng
 
Relation https://talenta.usu.ac.id/JoCAI/article/view/3203/2721
 
Rights Copyright (c) 2020 Data Science: Journal of Computing and Applied Informatics
https://creativecommons.org/licenses/by-nc-nd/4.0
 

Contact Us

The PKP Index is an initiative of the Public Knowledge Project.

For PKP Publishing Services please use the PKP|PS contact form.

For support with PKP software we encourage users to consult our wiki for documentation and search our support forums.

For any other correspondence feel free to contact us using the PKP contact form.

Find Us

Twitter

Copyright © 2015-2018 Simon Fraser University Library