Perilaku Berbagi Pengetahuan dan Budaya Tim pada Kinerja Inovasi Pelayanan

Relevance : Journal of Management and Business

View Publication Info
 
 
Field Value
 
Title Perilaku Berbagi Pengetahuan dan Budaya Tim pada Kinerja Inovasi Pelayanan
 
Creator Irhamna, Nadia
 
Description ABSTRACTThis study aims to find out the direct influence of knowledge sharing behaviorand the team culture on the service innovation performance. This research uses three variables that are knowledge sharing behavior as an independent variable, team culture as a intervening variable and service innovation performance as a dependent variable. The research uses primary data that is processed using SPSS software. Population in this research is employees of PT. Pos Indonesia branch offices Surakarta, with criteria that have been determined by researchers. The measurements in this questionnaire use a scale of 1 up to 10 intervals and this study used a total of 80 respondents. The result of research indicates that: 1) Knowledge sharing behavior has a significant effect on team culture, 2) Knowledge sharing behavior has a significant effect on service innovation performance, 3) team culture has a significant effect on service innovation performance.  Keyword: service innovation performance, knowledge sharing behaviour, team culture.
 
Publisher Prodi Manajemen Bisnis Syariah FEBI IAIN Surakarta
 
Contributor
 
Date 2018-06-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.iainsurakarta.ac.id/index.php/relevance/article/view/1294
10.22515/relevance.v1i1.1294
 
Source RELEVANCE : Journal of Management and Business; Vol 1, No 1 (2018): RELEVANCE : Journal of Management and Business; 1-14
2615-8590
2615-6385
 
Language eng
 
Relation http://ejournal.iainsurakarta.ac.id/index.php/relevance/article/view/1294/378
 
Rights Copyright (c) 2018 RELEVANCE : Journal of Management and Business
 

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