TOURISTS EXPECTATION AND PERCEPTION TOWARD SANGEH TOURISM VILLAGE

Journal of Business on Hospitality and Tourism

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Field Value
 
Title TOURISTS EXPECTATION AND PERCEPTION TOWARD SANGEH TOURISM VILLAGE
 
Creator Wisnawa, I Made Bayu
Wijayanti, Anak Agung Ratih
Jokosaharjo, Sulistyoadi
 
Subject Expectation, Perception, Tourists, Tourism Village
 
Description Sangeh is a tourism village which has tourism potentials such as nature scenery, rice field, forest, and culinary. This research studies the expectation and perception of the tourists who visit Sangeh. A qualitative method using questionnaire and interview techniques was used in the research. There were 155 respondents in which the questionnaire was distributed offline and online.  This research aims to find out the expectation, perception, and satisfaction of the tourists in enjoying their tourism visit in Sangeh, and also to find out the efforts which can be done by the management in increasing tourists’ satisfaction in enjoying the tourism visit. The results show that the tourists’ expectation is on the installation of road signs which enable them to reach Sangeh easily. The highest perception felt by the tourists is its beautiful natural scenery. The biggest gap felt by the tourists is the internet connection. The effort which should be done by the management is by providing additional supporting facilities.
 
Publisher STPBI
 
Contributor Tourism Institute of Triatma Jaya
 
Date 2019-12-26
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://jbhost.org/jbhost/index.php/jbhost/article/view/158
10.22334/jbhost.v5i2.158
 
Source Journal of Business on Hospitality and Tourism; Vol 5, No 2 (2019): Journal of Business on Hospitality and Tourism; 218-227
2527-6921
2527-9092
10.22334/jbhost.v5i2
 
Language eng
 
Relation https://jbhost.org/jbhost/index.php/jbhost/article/view/158/pdf
https://jbhost.org/jbhost/index.php/jbhost/article/downloadSuppFile/158/31
10.22334/jbhost.v5i2.158.g148
10.22334/jbhost.v5i2.158.s31
 
Rights Copyright (c) 2019 I Made Bayu Wisnawa, Anak Agung Ratih Wijayanti, Sulistyoadi Jokosaharjo
http://creativecommons.org/licenses/by-sa/4.0
 

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