Pentingnya Komunikasi Receiving Dengan Purchasing Saat Penerimaan Barang Guna Meminimalisir Terjadinnya Kesalahan Di Hotel Grand Aston Yogyakarta

Khasanah Ilmu : Jurnal Pariwisata dan Budaya

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Title Pentingnya Komunikasi Receiving Dengan Purchasing Saat Penerimaan Barang Guna Meminimalisir Terjadinnya Kesalahan Di Hotel Grand Aston Yogyakarta
 
Creator - AKPAR STIPARY Yogyakarta, Mahyudin
- AKPAR STIPARY Yogyakarta, Suradi
 
Description Abstract - The development of tourism industry which increasingly rapidly affect the increasing of hotel industry. This is because the hotel plays a role in supporting the economic sector of tourism. The hotel is one of the accommodation that provides temporary accommodation for tourists who are traveling. In providing a good service, the hotel must have a department or department that works according to their respective responsibilities, whether it is the operational and back office such as Receiving to support the smooth operation of the hotel in terms of receipt of goods. Receiving is one part of the Finance Department which is incorporated in Purchasing which has the duty of responsibility as the main entrance of the goods and is obliged to check the goods first before received from the vendor upon ordering from the Purchasing previously. Receiving is required to receive goods as ordered by Purchasing. (Method used). Data collection techniques in this study using interview techniques, observation, and documentation. Research conducted at the Grand Aston Hotel Yogyakarta for approximately six months. The result of this analysis research is the importance of Receiving communication with Purchasing at receipt of goods to minimize the occurrence of error and maintain the quality standard. In other words Receiving must have a good relationship and cooperation with Purchasing for the smooth operation and also get the results of work as expected.

Keywords: Receiving, Purchasing, Hotel, Communication.

Abstrak - Berkembangnya industri pariwisata yang semakin pesat berpengaruh terhadap meningkatnya industri perhotelan. Hal ini karena hotel ikut berperan dalam menunjang sektor ekonomi pariwisata. Hotel adalah salah satu akomodasi yang menyediakan tempat tinggal sementara bagi wisatawan yang sedang melakukan perjalanan wisata. Dalam memberikan pelayanan yang baik, hotel tentunya mempunyai bagian atau department yang bekerja sesuai tugas tanggungjawabnya masing-masing, baik itu bagian operasional maupun back office seperti Receiving untuk menunjang kelancaran operasional hotel dalam hal penerimaan barang. Receiving adalah salah satu bagian dari Finance Department yang tergabung dalam Purchasing yang mempunyai tugas tanggungjawab sebagai pintu utama masuknya barang dan berkewajiban untuk memeriksa barang terlebih dahulu sebelum diterima dari vendor atas pemesanan dari pihak Purchasing sebelumnya. Receiving dituntut untuk menerima barang sesuai yang dipesan oleh Purchasing. ( Metode yang digunakan ). Teknik pengumpulan data yang digunakan dalam penelitian ini menggunakan teknik wawancara, observasi, dan dokumentasi. Penelitian dilakukan di Hotel Grand Aston Yogyakarta selama 3 bulan. Hasil analisa dari penelitian ini adalah Pentingnya komunikasi Receiving dengan Purchasing saat penerimaan barang untuk meminimalisir terjadinya kesalahan serta menjaga standar kualitas. Dengan kata lain Receiving harus mempunyai hubungan serta kerjasama yang baik dengan Purchasing untuk kelancaran kegiatan operasional serta mendapatkan hasil kerja sesuai harapan.

Kata kunci : Receiving, Purchasing, Hotel, Komunikasi.
 
Publisher Universitas Bina Sarana Informatika
 
Contributor
 
Date 2018-03-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artikel yang dipeer-review
 
Format application/pdf
 
Identifier http://ejournal.bsi.ac.id/ejurnal/index.php/khasanah/article/view/3640
10.31294/khi.v9i1.3640
 
Source Khasanah Ilmu; Vol 9, No 1 (2018): Jurnal Khasanah Ilmu - Maret 2018
Khasanah Ilmu - Jurnal Pariwisata Dan Budaya; Vol 9, No 1 (2018): Jurnal Khasanah Ilmu - Maret 2018
2655-5433
2087-0086
10.31294/khi.v9i1
 
Language ind
 
Relation http://ejournal.bsi.ac.id/ejurnal/index.php/khasanah/article/view/3640/2396
 
Rights ##submission.copyrightStatement##
 

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