Stres peran dan kinerja karyawan: pengujian model hubungan inverted-U

Jurnal Manajemen Strategi dan Aplikasi Bisnis

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Field Value
 
Title Stres peran dan kinerja karyawan: pengujian model hubungan inverted-U
 
Creator Hendryadi, Hendryadi
 
Description The purpose of this study is to examine the impact of role stress (role overload, role ambiguity, and role conflict) on the frontline employees' performance. The study employs a direct survey through a self-administered questionnaire handed out to 132 employees in the restaurant business in Jakarta, Indonesia. Hierarchical Regression Analysis is used to test the hypotheses. The finding of the study shows that the role conflict and role ambiguity affects negatively to the performance, while role overload has a positive effect.  Locus of control is proven to moderate the relationship between role overload-performance and role-ambiguity-performance, but not for role conflict - performance. Implications for managers are important to reduce the role conflict and role ambiguity in the workplace to maximize employee performance.
 
 
 
 
Publisher Lembaga Pengembangan Manajemen dan Publikasi Imperium
 
Date 2019-08-31
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://ejournal.imperiuminstitute.org/index.php/JMSAB/article/view/77
10.36407/jmsab.v2i2.77
 
Source Jurnal Manajemen Strategi dan Aplikasi Bisnis; Vol 2 No 2 (2019); 127 - 136
2655-237X
 
Language eng
 
Relation https://ejournal.imperiuminstitute.org/index.php/JMSAB/article/view/77/41
 
Rights Copyright (c) 2019 Jurnal Manajemen Strategi dan Aplikasi Bisnis
https://creativecommons.org/licenses/by-nc-sa/4.0/
 

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