Analisa Perkembangan Jumlah Outlet Kantor Cabang dan Kebutuhan Frontliners di Era Digital Banking (Studi kasus di Bank Syariah Anak Perusahaan dan UUS Bank BUMN di Yogyakarta)

Jurnal Iqtisad

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Title Analisa Perkembangan Jumlah Outlet Kantor Cabang dan Kebutuhan Frontliners di Era Digital Banking (Studi kasus di Bank Syariah Anak Perusahaan dan UUS Bank BUMN di Yogyakarta)
 
Creator ER, Nur Ellyanawati
 
Subject


 
Description ABSTRAKPenelitian ini bertujuan untuk menganalisa perkembangan jumlah outlet kantor cabang dan kebutuhan frontliners di Era Digital Banking(studi kasus di Bank Syariah Anak Perusahaan dan Unit Usaha Syariah Bank BUMN di Yogyakarta). Hasil penelitian menunjukkan selama tahun 2015 sampai tahun 2018 jumlah outlet Kantor bank syariah di Yogyakarta dan jumlah teller tidak menunjukkan perkembangan tetapi juga tidak ada pengurangan. Sedangkan customer service ada penambahan karena jumlah tenaga marketing bank yang bertambah. Kebutuhan industri perbankan untuk saat ini adalah tenaga pemasar, sedangkan frontliners selama 3 tahun belum ada penambahan kebutuhan tenaga kerja. Sehingga bagi dunia pendidikan bisa menyesuaikan kurikulum pendidikannya agar dapat menyesuaikan kebutuhan industri. Kata kunci :  Digital Banking, Bank Syariah, Kantor Cabang Bank, Frontliners.Abstract The research aims to analyze the development of branch offices and the need of frontliner in the digital banking era (case study in subsidiary Syariah Bank and Businees Unit of Syariah Bank in Yogyakarta). The result of the research shows during the research the number of syariah bank outlets reaches the same. The research mentions a need for the position of customer service increases as it is in line with the increasing number of marketing staffs. Frontliner’s position still remains the same. Suggestion for those dealing with education field is to adjust its curriculum in order to balance with the need for industry. Key Words: Digital Banking, Bank Syariah, Branch Banking, Frontliners.
 
Publisher Universitas Wahid Hasyim Semarang
 
Contributor
 
Date 2018-12-27
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

 
Format application/pdf
 
Identifier https://publikasiilmiah.unwahas.ac.id/index.php/IQTISAD/article/view/2547
10.31942/iq.v5i2.2547
 
Source JURNAL IQTISAD; Vol 5, No 2 (2018): Iqtisad; 125 -143
Jurnal Iqtisad; Vol 5, No 2 (2018): Iqtisad; 125 -143
2621-640X
2303-3223
 
Language eng
 
Relation https://publikasiilmiah.unwahas.ac.id/index.php/IQTISAD/article/view/2547/2538
 
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Rights Copyright (c) 2018 IQTISAD
https://creativecommons.org/licenses/by-sa/4.0/
 

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