The Development of 3DPageflip Service System to Improve Performance Customer Services in Bank

JETL (Journal Of Education, Teaching and Learning)

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Field Value
 
Title The Development of 3DPageflip Service System to Improve Performance Customer Services in Bank
 
Creator Juniadi, Roki
Astuti, Indri
Fadillah, Fadillah
 
Subject Pengembangan; Pelayanan; 3Dpageflip
 
Description This study aims to produce a 3Dpageflip service system design in the learning of customer service material, the final product of a 3Dpageflip service system to improve Customer Service performance, through learning activities using a 3Dpageflip service system is expected to help skilled Customer Service in serving customer satisfaction at the Bank. This research is a research on the development of a 3Dpageflip service system by using the Borg and Gall development stage, and the subject of the research is Customer Service. The design of the model is developed using the ADDIE model. From the results of the media expert validation and expert service model validation, and Customer Service questionnaires about the 3Dpageflip service design system, the 3Dpageflip service system is well used in learning customer service material at the Bank. The results showed that the average response value of 83.92 3Dpageflip service system meant that it was well received, tested and feasible to use in the material of the customer service system in improving Customer Service performance.
 
Publisher STKIP Singkawang
 
Contributor
 
Date 2019-03-22
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://journal.stkipsingkawang.ac.id/index.php/JETL/article/view/973
10.26737/jetl.v4i1.973
 
Source JETL (Journal Of Education, Teaching and Learning); Vol 4, No 1 (2019): Volume 4 Number 1 March 2019; 59-70
2477-8478
2477-5924
 
Language eng
 
Relation http://journal.stkipsingkawang.ac.id/index.php/JETL/article/view/973/pdf
 
Rights Copyright (c) 2019 JETL (Journal Of Education, Teaching and Learning)
http://creativecommons.org/licenses/by-nc/4.0
 

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