Public’s Attribution vs Punitive Behavior in Indonesian Public Relations Practice

Jurnal ILMU KOMUNIKASI

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Field Value
 
Title Public’s Attribution vs Punitive Behavior in Indonesian Public Relations Practice
 
Creator Kriyantono, Rachmat
Riani, Yuyun Agus
Safitri, Rizky Ika
 
Subject

 
Description The research aims to test situational crisis communication and attribution theories in Indonesian context. Crisis threats companies’ reputation and affects the public’s attribution which will lead to the creation of punitive behavior from the public towards the organization. The study used a quantitative approach with experimental method and content analysis in the pre-research. Involving 90 respondents, the research fi nds that mass media infl uences public’s attribution within the experimental group who were given positive and negative news. The research shows that the crisis history and the relational reputation determine the public attribution toward the initial crisis responsibility.
 
Publisher FISIP Universitas Atma Jaya Yogyakarta
 
Contributor
 
Date 2017-06-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion


 
Format application/pdf
 
Identifier https://ojs.uajy.ac.id/index.php/jik/article/view/1180
10.24002/jik.v14i1.1180
 
Source Jurnal ILMU KOMUNIKASI; Vol 14, No 1 (2017); 43-60
2548-8643
1829-6564
 
Language eng
 
Relation https://ojs.uajy.ac.id/index.php/jik/article/view/1180/983
 
Coverage


 
Rights Copyright (c) 2017 Jurnal ILMU KOMUNIKASI
http://creativecommons.org/licenses/by/4.0
 

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