Telework, virtual work or telework: skills for work in the urgency of a major crisis

International Journal for Innovation Education and Research

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Field Value
Title Telework, virtual work or telework: skills for work in the urgency of a major crisis
Creator Afonso, Damarys de Souza
Barbosa, Flávia Lorenne Sampaio
Bizarria, Fabiana Pinto de Almeida
Subject Competencies
Virtual Work
Description The research aimed to define competencies for telework through a systematic review of the literature, through a two-stage survey: (I) bibliographic survey in the Web of Science (WoS) database, and (II) selection of articles published between the years 2016 and 2020, after reading the abstracts, based on the criterion of adherence to the research theme, and further appreciation and presentation of the studies. As a result, the definitions of the competencies for telework are gathered around four macro-competencies, which situate knowledge, skills, attitudes and values necessary for the virtual context, which combine the separation of technical and support competencies with the words “Collaborative work”, “Problem-based learning”, “Team work” and Interculture. These are: (I) Technical-operational competencies for telework, (II) Technical-relational competencies for telework, (III) Support organizational-managerial competencies for telework, (IV) Leadership organizational competencies in supporting telework. Derived from the discussions, it is considered, in the context of “big crisis”, it is suggested analysis on mental health and on the values of openness (innovation and expression of creativity) associated with the challenges for the development of competencies for telework.
Publisher International Educative Research Foundation Publisher (IERFP)
Date 2021-09-01
Type info:eu-repo/semantics/article
Peer-reviewed Article
Format application/pdf
Source International Journal for Innovation Education and Research; Vol. 9 No. 9 (2021): International Journal for Innovation Education and Research; 519-540
Language eng
Rights Copyright (c) 2021 Damarys de Souza Afonso, Flávia Lorenne Sampaio Barbosa, Fabiana Pinto de Almeida Bizarria

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