Technology Acceptance Model (TAM) for Evaluating Acceptance Pega Application at PT. Sinar Mas Insurance Policy Services Division

INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi

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Title Technology Acceptance Model (TAM) for Evaluating Acceptance Pega Application at PT. Sinar Mas Insurance Policy Services Division
Technology Acceptance Model (TAM) for Evaluating Acceptance Pega Application at PT. Sinar Mas Insurance Policy Services Division
 
Creator Dessilomba, Geofiton Ardelan
Tanaamah, Andeka Rocky
 
Subject Perceived Ease to Use
Perceived Usefulness
Technology Acceptance
Perceived Ease to Use
Perceived Usefulness
Technology Acceptance
 
Description This study describes and predicts how users accept the implemented technology. This research uses a qualitative method approach. Data collection was carried out by interviewing three employees of the Policy Services Division of PT Asuransi Sinar Mas. Researchers researched in March 2020. The data obtained were then processed through data reduction, data presentation, and description conclusions. The results showed that employees in the company could accept technology because they perceive ease of use and usability. The emergence of a positive attitude towards the use of technology impacts the high interest in technology use behavior to increase the actual use of technology. The positive attitude of users towards technology is indicated by the satisfaction of using technology from employees. Researchers can measure technology acceptance based on perceived ease of use, perceived usefulness, attitudes of using technology, interest in behavior using technology, and actual behavior using technology. It is necessary to improve the actual conduct of employees using technology that can improve company performance.
This study describes and predicts how users accept the implemented technology. This research uses a qualitative method approach. Data collection was carried out by interviewing three employees of the Policy Services Division of PT Asuransi Sinar Mas. Researchers researched in March 2020. The data obtained were then processed through data reduction, data presentation, and description conclusions. The results showed that employees in the company could accept technology because they perceive ease of use and usability. The emergence of a positive attitude towards the use of technology impacts the high interest in technology use behavior to increase the actual use of technology. The positive attitude of users towards technology is indicated by the satisfaction of using technology from employees. Researchers can measure technology acceptance based on perceived ease of use, perceived usefulness, attitudes of using technology, interest in behavior using technology, and actual behavior using technology. It is necessary to improve the actual conduct of employees using technology that can improve company performance.
 
Publisher Universitas Nusantara PGRI Kediri
 
Date 2021-02-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://ojs.unpkediri.ac.id/index.php/intensif/article/view/14961
10.29407/intensif.v5i1.14961
 
Source INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi; Vol. 5 No. 1 (2021): February 2021; 134-147
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi; Vol 5 No 1 (2021): February 2021; 134-147
2549-6824
2580-409X
 
Language eng
 
Relation https://ojs.unpkediri.ac.id/index.php/intensif/article/view/14961/1963
 
Rights Copyright (c) 2021 INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi
https://creativecommons.org/licenses/by-sa/4.0
 

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