Dampak Komunikasi Terapeutik terhadap Citra Pelayanan Kesehatan (Studi Kasus di Rumah Sakit Umum Daerah Arifin Achmad Pekanbaru)

Jurnal The Messenger

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Title Dampak Komunikasi Terapeutik terhadap Citra Pelayanan Kesehatan (Studi Kasus di Rumah Sakit Umum Daerah Arifin Achmad Pekanbaru)
 
Creator Imam Riauan, Muhd. A.R.
Shasrini, Tessa
 
Subject Therapeutic Communication; Image; Health Care
 
Description In this paper, we show that the therapeutic communications have to influence the image of health care at Regional Public Hospital of Arifin Achmad Pekanbaru. Beliefs and impressions of the patient have impact to cunstruct the image of health care at the hospital. Communication skills in providing medical services performed in the process of treatment and cure of patients have an effect on increasing the image of the hospital health care. By providing good services communication between doctors or nurses to the patients, health care will improve the image of the hospital. Therapeutic communication are being made to construct a positive image in government hospitals should be done when a doctor or nurse to communicate to the patient to interaction, listening, and to show reception. This paper’s result obtain from the quantitative research by using the reggression linear method of statistic.
 
Publisher Department of Communication, FTIK, Universitas Semarang
 
Contributor
 
Date 2017-01-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article

 
Format application/pdf
 
Identifier http://journals.usm.ac.id/index.php/the-messenger/article/view/425
 
Source Jurnal The Messenger; Vol 9, No 1 (2017): The Messenger; 31-43
2527-2810
2086-1559
 
Language eng
 
Relation http://journals.usm.ac.id/index.php/the-messenger/article/view/425/254
 
Rights Copyright (c) 2017 Jurnal The Messenger
http://creativecommons.org/licenses/by-sa/4.0
 

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