Techniques and Strategies to Develop Active Listening Skills: The Armour for Effective Communication across Business Organizations

The Achievers Journal: Journal of English Language, Literature and Culture

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Field Value
 
Title Techniques and Strategies to Develop Active Listening Skills: The Armour for Effective Communication across Business Organizations
 
Creator Khanna, Pooja
 
Subject effective; listening; active; needful; silence; communication; attention; competence
 
Description The power and impact of listening is a key aspect of good communication which has been underrated and overlooked by professionals across organizations. Active listening is a soft skill which has received little or no importance in communication cycle. It is as crucial for healthy communication as critical thinking and problem solving ability. Good listening skill is held in high regard in most organizations and is closely observed and targeted by interviewers as a technique to gauge your interpersonal skills. It speaks volumes about your ability to lead and work in a team and your skills at problem solving with consultation and mutual consensus. To climb the ladder of success in a workplace, active listening plays a vital role because it reflects your ability to build trust, establish a rapport and demonstrates your concern about your team members. Mindful listening indicates your professionalism, transparency and emotional intelligence to deal with diverse views and constructive criticism. When each member gets a patient hearing and is assured that his / her view point matters and is heard, a leader or a manager is able to draw consensus and create an amicable workplace environment. Good listening is indicative of your respect for the speaker and by being “fully present” you take the first step in building a relationship of trust and commitment. Unlike passive listening which is just a little more than hearing, active listening is a two way communication technique that demands empathy, attention, practice and a lot of conscious effort. The present paper aims to deal with strategies to hone effective listening skills and use them as tools to enhance communication.
 
Publisher The Achievers Foundation for English Studies
 
Contributor
 
Date 2020-10-20
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://theachieversjournal.org/index.php/taj/article/view/405
 
Source The Achievers Journal: Journal of English Language, Literature and Culture; Vol 6, No 3 (2020): The Achievers Journal; 50-60
2395-0897
2454-2296
 
Language eng
 
Relation http://theachieversjournal.org/index.php/taj/article/view/405/107
 
Rights Copyright (c) 2020 Pooja Khanna
http://creativecommons.org/licenses/by/4.0
 

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