Exploration of factors that affect the desire of citizens to adopt e-government services: An empirically study on Bangladesh

Indian Journal of Commerce and Management Studies

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Title Exploration of factors that affect the desire of citizens to adopt e-government services: An empirically study on Bangladesh
Creator ., Masud Rana
., Gazi Md. Shakhawat Hossain
., Maruf Hasan
Adoption, Bangladesh, e-government, underdeveloped countries, UTAUT model.
Description Purpose: This study aims to look at the factors that impact citizen’s intentions to adopt e-government services in publicsectors through the unified theory of acceptance and use of technology (UTAUT). Methodology: Recently, evolvedorganized poll is utilized exactly in this proposed research model. The sample size is 310 Bangladesh citizens. Thequestionnaire has been altogether inspected to comprehend the unwavering quality and the legitimacy while dissectingthe information structural equation modeling method and AMOS apparatuses have been used. Findings: Performanceexpectancy, social influence, facilitating conditions, website quality, and internet experience (IE) fundamentallyinfluenced conduct behavioral intent were the general outcomes that take up e-government services. Nevertheless,the standard of behavior does not rely on effort expectancy (p-estimate evaluated 0.05). Implications: Policymakersand decision-makers used the result of this study for the advancement of a better intellectuality of citizens’needs. Furthermore, this study emolument was useful to enhance a lot of website designers should pay online users ofe-government services more concentration to furthermore. Once more, the result of this study will deliver great worthrecommendations through e-government to develop the regulation of ecumenical services. Originality/Value: Toexploring the adoption of the e-government services, this paper is exhausting the UTAUT model. Like the anteriorstudy, this research drives the signification of certain aspects that require to be deemed; meanwhile, the aim stands toe-government services reception in underdeveloped countries, more specifically in Bangladesh. Finally, adding a newconstruct by the authors contributed to the existing literature, which refers to website quality and IE.
Publisher Indian Journal of Commerce and Management Studies
Contributor ERM Publications, India
Date 2020-10-18
Type info:eu-repo/semantics/article
Peer-reviewed Article
Format application/pdf
Identifier http://scholarshub.net/index.php/ijcms/article/view/536
Source Indian Journal of Commerce and Management Studies; Vol 11, No 3 (2020)
Language eng
Relation http://scholarshub.net/index.php/ijcms/article/view/536/521
Rights Copyright (c) 2020 Indian Journal of Commerce and Management Studies

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