COMPARATIVE ANALYSIS OF CONSUMER SATISDACTION IN IDELA FAMILY KARAOKE WITH BARATA KARAOKE IN BIMA CITY

DIMENSIA (Diskursus Ilmu Manajemen STIESA)

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Title COMPARATIVE ANALYSIS OF CONSUMER SATISDACTION IN IDELA FAMILY KARAOKE WITH BARATA KARAOKE IN BIMA CITY
 
Creator Sanjaya, Agus
Ernawati, Sri
 
Description The purpose of this study was to determine and analyze whether there are differences in the level of customer satisfaction at Ideal Family Karaoke with Barata Karaoke  Bima city.The type of research used is comparative, the population in this study are consumers of karaoke service users in Ideal Family karaoke and Barata karaoke whose numbers are not yet known with certainty. The sample used is 30 visitors or consumers, with a sampling technique that is accidental sampling. The instrument used was a Likert scale questionnaire.  Data analysis method with Paired Samples Test. Based on the results of the analysis of the data that has been done it can be concluded that  there is no no difference between the ideal satisfaction of consumers Family Karaoke with customer satisfaction Barata Karaoke Bima city.
 
Publisher STIESA Press
 
Date 2020-04-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://ojs.stiesa.ac.id/index.php/dimensia/article/view/406
 
Source DIMENSIA (Diskursus Ilmu Manajemen STIESA); Vol 17 No 1 (2020): April; 64-69
1693-1866
 
Language eng
 
Relation https://ojs.stiesa.ac.id/index.php/dimensia/article/view/406/150
 
Rights Copyright (c) 2020 STIESA PRESS
 

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