Quality of Work Life in Banks - A Micro Level Comparative Analysis

Indian Journal of Commerce and Management Studies

View Publication Info
 
 
Field Value
 
Title Quality of Work Life in Banks - A Micro Level Comparative Analysis
 
Creator ., K. Buvaneswari
 
Subject
Quality of Work Life, Banks, Likert Scaling, Employee satisfaction
 
Description The overall organization situation cannot be improved unless good human resource development practices are introduced. To introduce human resource development practices quality of work life is one of the important factors.  Quality of work life is the quality of the content relationship between employees and their total working environment.  It affects motivation, satisfaction of employee productivity and profitability of an organization.  A business has to recognize the importance of its workers as human beings.  Banks are basically human organizations.  The quality of service in the banking industry depends on the quality of human resources.  Therefore, maintaining good quality of work life in the bank is very much essential.  Various criteria are used to measure the quality of work life.  Among them the seven factors namely job satisfaction, autonomy, physical working environment, salary and other benefits, career advancement and promotion, collegial relation among faculty and relationship with management ¸are taken for study to analyze the public and private sector bank employee satisfaction towards them.  The study revealed that the private sector bank employees are highly satisfied compared to public sector bank.  To enhance the quality of work life, the organization should adopt the strategies such as autonomy in work, alternative work schedule, good working conditions, career development, proper grievance handling system and participative management.
 
Publisher Indian Journal of Commerce and Management Studies
 
Contributor ERM Publications, India
 
Date 2020-03-10
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://scholarshub.net/index.php/ijcms/article/view/499
 
Source Indian Journal of Commerce and Management Studies; Vol 2, No 7 (2011)
22295674
22490310
 
Language eng
 
Relation http://scholarshub.net/index.php/ijcms/article/view/499/493
 
Rights Copyright (c) 2020 Indian Journal of Commerce and Management Studies
 

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