Evaluation of Implementation E-Government with Delone and Mclean

INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi

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Title Evaluation of Implementation E-Government with Delone and Mclean
Evaluation of Implementation E-Government with Delone and Mclean
 
Creator Sorongan, Erick
Hidayati, Qory
 
Subject information system
E-government
Delone and Mclean
Evaluation
Information System
E-Government
Delone and Mclean
Evaluation
 
Description This research intends to analyze and test variables that influence implementation E-government, especially in Balikpapan city. The study uses the information system success model DeLone and McLean which has six main variables that can be used to measure the success rate of information systems. Variables that support the success of e-government that support this research include system quality and information quality as exogenous variables. Furthermore, the use and user satisfaction variables are endogenous variables that also affect the net benefits variable. Based on previous research, service quality variables have not been proven to affect endogenous variables, so the researchers omit these variables. Data collection is done by distributing questionnaires to users of e-government services in Balikpapan City as many as 100 respondents. Data processing methods with Structural Equation Modeling (SEM) using the Smart PLS 3.0 approach. This research proves the R-square value of the dependent variable user satisfaction is 62%, and the net benefit variable is 59.1%, which means that the dependent variable can be explained through independent variables in this research model. Based on the findings in the study, it shows that the quality of the system has an effect on user satisfaction but has no impact on use.
This research intends to analyze and test variables that influence implementation E-government, especially in Balikpapan city. The study uses the information system success model DeLone and McLean which has six main variables that can be used to measure the success rate of information systems. Variables that support the success of e-government that support this research include system quality and information quality as exogenous variables. Furthermore, the use and user satisfaction variables are endogenous variables that also affect the net benefits variable. Based on previous research, service quality variables have not been proven to affect endogenous variables, so the researchers omit these variables. Data collection is done by distributing questionnaires to users of e-government services in Balikpapan City as many as 100 respondents. Data processing methods with Structural Equation Modeling (SEM) using the Smart PLS 3.0 approach. This research proves the R-square value of the dependent variable user satisfaction is 62%, and the net benefit variable is 59.1%, which means that the dependent variable can be explained through independent variables in this research model. Based on the findings in the study, it shows that the quality of the system has an effect on user satisfaction but has no impact on use.
 
Publisher Universitas Nusantara PGRI Kediri
 
Date 2020-02-08
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://ojs.unpkediri.ac.id/index.php/intensif/article/view/13067
10.29407/intensif.v4i1.13067
 
Source INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi; Vol. 4 No. 1 (2020): February 2020; 22-37
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi; Vol 4 No 1 (2020): February 2020; 22-37
2549-6824
2580-409X
 
Language eng
 
Relation https://ojs.unpkediri.ac.id/index.php/intensif/article/view/13067/1416
 
Rights Copyright (c) 2020 INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi
https://creativecommons.org/licenses/by-sa/4.0
 

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