Users’ Perception of the Hospital Information System in a Maternity Hospital in Lampung, Indonesia

Kesmas: National Public Health Journal

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Field Value
 
Title Users’ Perception of the Hospital Information System in a Maternity Hospital in Lampung, Indonesia
 
Creator Asyary, Al
Prasetyo, Arief Kurniawan Nur
Eryando, Tris
Gerke, Solvay
 
Subject Health informatics, hospital information systems, users’ perception
 
Description Hospital information systems (HIS) have been applied on a massive scale; however, user evaluation of their effectiveness, efficiency, and service quality improvements remain rare. This study aimed to describe the utility of information systems from the users’ point of view by using the Technology Acceptance Model (TAM) in a maternity hospital in Lampung, Indonesia. The study provided an overview of the features of the information system and the workflow of the user through this information system. Screenshots were taken by using Camtasia Studio 2.0 Trial Version application software for one day (two shifts) in the outpatient service. The HIS generally supported the workflow, but not all application modules were fully applied. The obstacles appear to be at the registration unit/outpatient registration and queue dashboard, cashier unit, pharmacy unit, medicine storage/room, and poly unit/checking room. A TAM framework, which included perceived ease of use and perceived usefulness of the information system, revealed that the currently implemented HIS was not perceived as optimal. However, users are still optimistic and aware of the usefulness of the information system in supporting their jobs. Thus, leaders have committed to initiate the potential development of this information system in the inpatient polyclinic.
 
Publisher Faculty of Public Health Universitas Indonesia
 
Contributor
 
Date 2019-11-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://journal.fkm.ui.ac.id/kesmas/article/view/2574
10.21109/kesmas.v14i2.2574
 
Source Kesmas: National Public Health Journal; Vol 14, No 2 (2019): Volume 14, Issue 2, November 2019; 76-81
Jurnal Kesehatan Masyarakat Nasional; Vol 14, No 2 (2019): Volume 14, Issue 2, November 2019; 76-81
2460-0601
1907-7505
10.21109/kesmas.v14i2
 
Language eng
 
Relation http://journal.fkm.ui.ac.id/kesmas/article/view/2574/925
http://journal.fkm.ui.ac.id/kesmas/article/downloadSuppFile/2574/1139
10.21109/kesmas.v14i2.2574.g925
 
Rights Copyright (c) 2019 Kesmas: National Public Health Journal
http://creativecommons.org/licenses/by-sa/4.0
 

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