Perlindungan Konsumen atas Metode Penawaran Negative Option di Indonesia

JURNAL MERCATORIA

View Publication Info
 
 
Field Value
 
Title Perlindungan Konsumen atas Metode Penawaran Negative Option di Indonesia
 
Creator Anastasia, Elizabeth; Universitas Airlangga Surabaya
Ningrum, Dwi Sekar; Universitas Airlangga Surabaya
Marthianus, William; Universitas Airlangga Surabaya
Onggo, Willis Patrick; Universitas Airlangga Surabaya
 
Subject Negative Option, Offer Method, Consumer Protection
 
Description Negative Option Method is a bidding method that requires confirmation from consumers in accepting or rejecting an offer. If the customer doesn’t provide confirmation, the business actor assumes that the consumer agrees and will be charged a fee for the offer given. The Negative Option method originating from the United States has actually developed in Indonesia, especially in the provision of telecommunications services. It is not uncommon for Telecommunications Service Providers in Indonesia to offer a particular feature that requires confirmation of rejection or cancellation from consumers via message, such as "unreg". If the consumer does not provide confirmation, the business actor will unilaterally assume that the Customer has accepted the offer, thus often resulting in the consumer experiencing financial losses due to the imposition of costs for goods and / or services without the consent of the consumer. This encourages the author to conduct legal research on consumer legal protection of the Negative Option bidding method using the normative juridical method. This legal research concludes that the Negative Option bidding method is contrary to the Minister of Communications Regulation Article 2 paragraph (3) and Article 4 paragraph (1) letter a which specifies that each Telecommunications Service Provider must obtain written and/or message approval from the Customer to activate a paid feature. If the Telecommunications Service Provider has not received approval from the Customer, then the paid feature must be stopped.
 
Publisher Universitas Medan Area
 
Contributor Universitas Airlangga
 
Date 2019-12-26
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ojs.uma.ac.id/index.php/mercatoria/article/view/2852
10.31289/mercatoria.v12i2.2852
 
Source JURNAL MERCATORIA; Vol 12, No 2 (2019): JURNAL MERCATORIA DESEMBER; 111-121
2541-5913
1979-8652
10.31289/mercatoria.v12i2
 
Language eng
 
Relation http://ojs.uma.ac.id/index.php/mercatoria/article/view/2852/pdf
10.31289/mercatoria.v12i2.2852.g2364
 
Rights Copyright (c) 2019 JURNAL MERCATORIA
http://creativecommons.org/licenses/by-nc/4.0
 

Contact Us

The PKP Index is an initiative of the Public Knowledge Project.

For PKP Publishing Services please use the PKP|PS contact form.

For support with PKP software we encourage users to consult our wiki for documentation and search our support forums.

For any other correspondence feel free to contact us using the PKP contact form.

Find Us

Twitter

Copyright © 2015-2018 Simon Fraser University Library