ANALISIS KEPUASAN MASYARAKAT DALAM LAYANAN PENDIDIKAN

Performance : Jurnal Bisnis & Akuntansi

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Field Value
 
Title ANALISIS KEPUASAN MASYARAKAT DALAM LAYANAN PENDIDIKAN
 
Creator Wibisono, Aryo
Arifin, Miftahol
 
Description The government as the control holder of a country has several programs in in thewelfare of the society,one of them is the program in the public service. This study aims todetermine the public satisfaction in education public services in Sumenep Regency. Theresearch method used is analysis tools of index of public satisfaction toward publicservice. In addition, this study can showed the characteristics of respondents and desiredpriorities of the public as users of education services and obtained the index of publicsatisfaction of schools in Sumenep Regency. The results showed that the majority of thepublic felt satisfied with the services of the school, because the school responded to anycomplaints from the guardians of the students. The public prioritizes the expertise of theteaching material and the quality of teachers needs to be improved. Index of publicsatisfaction of education services in Sumenep showed the "very good" level.
 
Publisher Fakultas Ekonomi dan Bisnis
 
Date 2018-10-17
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://www.ejournalwiraraja.com/index.php/FEB/article/view/615
10.24929/feb.v8i2.615
 
Source PERFORMANCE: Jurnal Bisnis & Akuntansi; Vol 8 No 2 (2018): Jurnal Performance "Bisnis dan Akuntansi"; 102-111
2356-2919
2338-9583
 
Language eng
 
Relation https://www.ejournalwiraraja.com/index.php/FEB/article/view/615/568
 
Rights Copyright (c) 2018 Jurnal Performance "Bisnis dan Akuntansi"
 

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