The Work oftThe Small Business Manager in the Light of Mintzberg's Roles Approach: Insights in Brazilian Companies

Revista de Empreendedorismo e Gestão de Pequenas Empresas – REGEPE

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Title The Work oftThe Small Business Manager in the Light of Mintzberg's Roles Approach: Insights in Brazilian Companies
O Trabalho do Dirigente da Pequena Empresa à Luz da Abordagem dos Papéis de Mintzberg: Insights em Empresas Brasileiras
 
Creator Rosim, Daniela
Escrivão Filho, Edmundo
Nagano, Marcelo Seido
 
Subject Small business; The work of small business manager; The work of manager; Mintzberg’ roles approach
Pequenas empresas; Trabalho do dirigente da pequena empresa; Trabalho do Administrador; Abordagem dos papéis de Mintzberg
 
Description Purpose: The purpose of this paper is to verify the appropriateness of Mintzberg's (1973) roles approach to understanding the work of the executive in describing the work of the small business manager.Method: A structured observation was used like a method of data collection. All the cases analyzed in this study replicated the original study of Mintzberg (1973), allowing, therefore, comparisons and analyzes, with support of the descriptive statistics. In order to achieve the objectives, seven small business owner from brazilian companies were compared with the international studies.Originality / Relevance: In large companies there is a vast and long tradition of research on the work of the executive, however, in small companies this type of study is still scarce. To know the nature of the work of the leader in small business is relevant because it allows self-reflection on his work routine in order to improve their performance and may also assist development organizations and educational entities in teaching activities specific to the reality of small business.Results: It was concluded that the work of small business manager can be described by the roles approach and specifically by the roles: operator; specialist; decision and information. The small business owner manager, however, does not recognize himself playing the interpersonal roles. 
Objetivo: O objetivo deste artigo é verificar a adequação da abordagem dos papéis de Mintzberg (1973), desenvolvida para compreender o trabalho do executivo, em descrever o trabalho do dirigente da pequena empresa. Método: Como método de coleta de dados foi replicado o método utilizado por Mintzberg (1973), ou seja, a observação estruturada. Todos os casos analisados neste trabalho replicaram este método, permitindo, portanto, comparações e análises, com suporte da estatística descritiva. Para a consecução dos objetivos foram observados sete dirigentes de pequenas empresas brasileiras que foram comparados com os estudos internacionais. Originalidade/Relevância: Nas grandes empresas há uma vasta e longa tradição de pesquisa sobre o trabalho do executivo, no entanto, nas pequenas empresas esse tipo de estudo ainda é escasso e, conhecer a natureza do trabalho do dirigente na pequena empresa é pertinente, pois permite a autorreflexão sobre sua rotina de trabalho a fim de melhorar seu desempenho. Também pode auxiliar organizações de fomento e entidades educacionais nas atividades de ensino específicas para a realidade da pequena empresa. Resultados: Verificou-se que o trabalho do dirigente pode ser descrito pela abordagem dos papéis e especificamente pelos papéis: substituto do operador; especialista; decisional e informacional. O dirigente da pequena empresa, no entanto, não se reconhece desempenhando o papel interpessoal.
 
Publisher Revista de Empreendedorismo e Gestao de Pequenas Empresas - REGEPE
 
Contributor

 
Date 2019-04-22
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion


 
Format application/pdf
 
Identifier https://www.regepe.org.br/regepe/article/view/1227
10.14211/regepe.v8i2.1227
 
Source Iberoamerican Journal of Entrepreneurship and Small Business; v. 8, n. 2 (2019): Maio - Agosto; 365-391
Revista de Empreendedorismo e Gestão de Pequenas Empresas; v. 8, n. 2 (2019): Maio - Agosto; 365-391
2316-2058
 
Language por
 
Relation https://www.regepe.org.br/regepe/article/view/1227/pdf
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Rights Direitos autorais 2019 REGEPE - Revista de Empreendedorismo e Gestão de Pequenas Empresas
https://creativecommons.org/licenses/by-nc-nd/4.0
 

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