MODEL OF STRATEGIC PARTNERSHIP IN HEALTHCARE SERVICE INNOVATION AT HOSPITAL IN BANDUNG, WEST JAVA, INDONESIA

Jurnal Ilmu Sosial dan Ilmu Politik (JISPO)

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Field Value
 
Title MODEL OF STRATEGIC PARTNERSHIP IN HEALTHCARE SERVICE INNOVATION AT HOSPITAL IN BANDUNG, WEST JAVA, INDONESIA
 
Creator Huraerah, Abu
 
Subject healthcare service, innovative strategies, the model of strategic partnership
 
Description The study aims to describe the patient's response to healthcare service at the hospital, innovative strategies for healthcare service at the hospital, and model of strategic partnership in healthcare service innovation at a hospital. This research uses qualitative research method. Data analysis as consisting of three concurrent flows of activity: data reduction, data display and conclusion drawing and verification. Meanwhile, this research uses a data collection method that is the in-depth interview, observation and document study. The patient's response to healthcare service at hospital: (1) patients expect quality healthcare service, (2) patients want the ease and comfortable in healthcare service and (3) patients assume that hospitals have to be able to deliver better quality service to provide satisfaction. Innovative strategies of healthcare service: (1) investments in health facilities, (2) development of health human resources, (3) improving healthcare service mechanism, (4) the functioning of private clinics, (5) quality and cost control and (6) healthcare service should not only rehabilitative-curative, but also preventive-promotive. Model of strategic partnership in healthcare service innovation at hospitals, namely the involvement of stakeholders, such as local government, hospital, Health Social Security Agency or BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan), and the community (patient).
 
Publisher Universitas Islam Negeri Sunan Gunung Djati Bandung
 
Contributor
 
Date 2019-07-24
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format
 
Identifier http://journal.uinsgd.ac.id/index.php/jispo/article/view/5410
10.15575/jispo.v9i2.5410
 
Source JISPO : Jurnal Ilmu Sosial dan Ilmu Politik; Vol 9, No 2 (2019): JISPO Vol 9 No 2 2019; 297-309
JISPO : Jurnal Ilmu Sosial dan Ilmu Politik; Vol 9, No 2 (2019): JISPO Vol 9 No 2 2019; 297-309
2579-3098
2303-3169
 
Language eng
 
Relation http://journal.uinsgd.ac.id/index.php/jispo/article/view/5410/3166
 
Rights Copyright (c) 2019 JISPO : Jurnal Ilmu Sosial dan Ilmu Politik
 

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